1. Introduction
Welcome to AlwaysWag. These Terms and Conditions (“Terms”) govern your use of the AlwaysWag website located at https://alwayswag.com (“the Site”) and all associated services, including the purchase of pet-related merchandise and souvenirs (“Products”). The Site is owned and operated by AlwaysWag, an individual entity based in Singapore.
By accessing, browsing, or using this Site, creating an account, or purchasing Products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all of these Terms, you must not access or use the Site.
2. User Accounts
2.1. Eligibility and Registration
To access certain features of the Site, such as placing orders, you may be required to create a user account. You must be at least 18 years of age or the age of majority in your jurisdiction to create an account and make a purchase. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
2.2. Account Security
You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. AlwaysWag will not be liable for any loss or damage arising from your failure to protect your account information.
2.3. Account Termination
We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Site for any reason at any time, including if, in our sole judgment, you have violated any provision of these Terms.
3. Intellectual Property Rights
All content available on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of AlwaysWag or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
The “AlwaysWag” name and logo, and all related product and service names, designs, and slogans are trademarks of AlwaysWag. You may not use such marks without our prior written permission. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial use only. No right, title, or interest in any Content is transferred to you.
4. User Comments, Feedback, and Other Submissions
If you submit specific creative ideas, suggestions, proposals, plans, or other materials at our request or without a request from us (e.g., through contact forms, chat windows, or reviews), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments that you forward to us.
We are and shall be under no obligation to maintain comments in confidence, to pay compensation for any comments, or to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable.
5. Products and Services
5.1. Product Descriptions
We strive to display the colors and images of our Products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right to limit the sales of our Products to any person, geographic region, or jurisdiction.
5.2. Pricing and Payment
All prices are listed in [Your Currency, e.g., SGD, USD] and are subject to change without notice. We reserve the right to modify or discontinue any Product at any time. We are not liable to you or any third-party for any modification, price change, suspension, or discontinuance of a Product.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site. You further agree to promptly update your account and other information, including your email address and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
5.3. Shipping and Delivery
Please review our separate Shipping Policy (Link) for details on shipping methods, costs, delivery times, and international orders. Title and risk of loss for all Products you order pass to you upon our delivery of the Products to the carrier.
6. Return and Refund Policy
Please review our Return and Refund Policy (Link) which is incorporated into these Terms by reference. The policy will outline the terms and conditions for returning Products and requesting refunds.
7. Prohibited Uses
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Site or its Content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape.
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party sites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
9. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
To the fullest extent permitted by applicable law, AlwaysWag shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service or any Products.
10. Indemnification
You agree to indemnify, defend, and hold harmless AlwaysWag and our parent, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
11. Governing Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Singapore.
12. Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes to these Terms constitutes acceptance of those changes.
13. Promotions and Contests
From time to time, we may offer promotions, contests, or sweepstakes. These will be subject to separate rules that will be posted at the time of the promotion. It is your responsibility to read those rules to determine if you wish to participate.
14. Contact Information
Questions about the Terms and Conditions should be sent to us at:
- Email: contact@alwayswag.com
- Contact Form: https://alwayswag.com/contact