Privacy Policy

1. Introduction

AlwaysWag (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://alwayswag.com and make a purchase from us.

Please read this Privacy Policy carefully. By using the Site, you consent to the data practices described in this policy. If you do not agree with the policies and practices, please do not use our Site.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

2.1. Personal Information
This is information that can be used to identify you personally. We collect this information when you voluntarily provide it to us, such as when you:

  • Create an account on our Site.
  • Place an order for Products.
  • Contact us via a contact form, chat, or email.
  • Participate in a contest or promotion.

The personal information we collect may include:

  • Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (e.g., credit card details, which are processed directly by our payment processors and not stored on our servers)
  • Any other information you choose to provide in communications with us.

2.2. Non-Personal Information
We automatically collect certain technical information when you visit our Site. This may include:

  • Log Data: Your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our Site, including the full URL clickstream to, through, and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. For more information, please see our Cookie Policy (Link) section below.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Communicate With You: To respond to your inquiries, provide customer support, and send you important account-related information.
  • For Marketing: With your permission, to send you information about products, services, and promotions that we believe may be of interest to you.
  • To Improve Our Site: To analyze how customers use the Site, to improve our product offerings, and to personalize your shopping experience.
  • For Security: To screen for potential risk and fraud.
  • To Comply with Legal Obligations.

4. Legal Basis for Processing (For EEA Users)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:

  • The performance of a contract with you (e.g., to fulfill your order).
  • Your consent (e.g., for marketing communications).
  • Our legitimate interests, which are not overridden by your data protection rights (e.g., for site security and analytics).

5. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These providers are obligated to protect your data.
  • Compliance with Laws: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

6. International Data Transfers

Your information, including Personal Data, is processed in Singapore and in any other places where the parties involved in the processing are located. This means your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information below.

9. Cookies and Tracking Technologies

Our Site uses “cookies” to enhance your experience. A cookie is a small file placed on your hard drive with your permission. You can choose to set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:

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